Frequently
Asked Questions
Accident Injury Experts
will make the claims process as simple and straightforward
as possible. The questions and answers on the page give you
some general guidance about our service and how to make a
claim. If you have a question that isn’t answered here, you
can call us on 02084717191.
How
do I know if I have a claim?
A personal injury can happen
at work, in a road accident, because of a faulty product,
because of a mistake during medical treatment or because you
tripped on a paving stone or slipped on a wet floor in a shop.
It can also include an illness or condition caused by your
working environment you may have a claim for compensation
if you have sustained an injury as a result of another person
or organization that were at fault.
Do
we charge any fee for our Service?
No. Our
service is a NO WIN NO COST scheme
Costs
are covered by a litigation protection insurance
policy. This is a type of legal expenses insurance
that can be taken out after an accident has occurred. Also
known as after the event insurance. This does not cost
you (the claimant) a penny.
Firstly
one of our specialist panel solicitors carefully
assesses the complexities of your claim. Then they
will, if necessary, select a suitable litigation
protection insurance policy to suit your type of claim
at no cost or risk to you. You will not be asked at
any time to pay the cost of this insurance cover. The
cost of the insurance policy is included in the
recoverable legal costs of your claim. Therefore you
will get 100% of your compensation award without any
deductions for legal costs.
Can
I claim if the accident happened a long time ago?
If you are thinking about
making a claim for compensation, it is important to get legal
advice as soon as you can. This is because you must start
court proceedings within three years of when you were injured,
or of when you first knew you were injured.
This
three year limit can only be waived if the claimant is
suffering from a mental disability, is under 18 or if
the case involves a disease which takes a long time to
develop. Or example, if you are suffering from an
asbestos-related disease, you would have three years
to make a claim from the date you first knew about
your illness and that it was linked to your work.
Can
my employer sack me if I claim?
Your employer is not allowed
to dismiss you for making an accident claim. They are also
required by law to have insurance against staff accidents.
This means that their insurance company will pay your compensation,
not your employer.
Cain
I claim if my accident happened abroad?
If you have been injured
while on a package tour arranged by a tour operator you may
be entitled to compensation, even if your accident happened
abroad.
What
if I lose my case?
\If we take on your case
but don’t win we won’t charge you for our services.
How
much compensation will I get?
Accident injury experts
will ensure that you get 100 per cent of any compensation
awarded to you. But it’s impossible to give an idea of how
much you might get until we have some details about your injury,
including a medical report. Your lawyer will be able to discuss
this with you and give you more detailed advice.
As
well as compensation for your pain and suffering, you
might also get money for loss of earning or any
treatment costs.
Are
there any cancellation fees?
If your lawyer advises you
that you are unlikely to win you claim, you can withdraw without
paying anything. But if you decide not to make your claim
for another reason, you might have to pay for the work done
on your claim so far.
Will
I have to fill out loads of papers work?
Your lawyer will do most
of this for you. You will have to check the details of your
claim, but you will be able to get help with this.
Who
will deal with my claims?
Your claim will be handled
by an expert law firm. They will make sure that you are kept
informed about the progress your claim.
Will
I get any help to get better?
The most important thing
is to make sure you recover from your injury as quickly as
possible. Your doctor will be able to advise you if you need
treatment.
When
will I get my compensation?
Your compensation will
be paid when your claim is settled.
Will
I need to go to court?
Most personal injury cases
are settled without having to go to court. If your accident
was very straightforward and the other side agrees an amount
of compensation, you probably won’t have to go to court. Your
lawyer will discuss this with you in more detail.
Will
I have to go to the lawyer’s office?
You won’t normally have
to go to your lawyer’s office. Accident Injury Experts and
your lawyer can handle your claim by phone and mail.
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